Frequently Asked Questions

Updated on 7th June, 2021

How can I order?

We recommend that all orders be placed online via the website. Please click the ADD TO CART button to add required items to the shopping cart and then follow the checkout procedure.

What payment methods are available?

Multiple payments options including credit/debit cards, mobile apps and direct transfers to our accounts at Sampath Bank or Seylan Bank are available for orders of Rs.250,000.00 or less.

For orders over Rs.250,000.00 please select ‘Direct bank transfer’ as payment method. Bank account details will be displayed at checkout, when this payment method is selected.

Cash on Delivery option has been temporarily suspended.

How do you deliver?

In spite of the ongoing travel restrictions in Sri Lanka, we are maintaining our island-wide delivery service, thanks to our logistics partner Prompt Xpress.

Delivery of in-stock items is usually within 24~48 hours of receipt of order and payment. In the event of a possible delay, we will contact you and offer you the option of a full refund.

Delivery times for items which are imported or fabricated on order, are mentioned on the relevant product pages.

Delivery is free island-wide for orders of Rs.3,000.00 and above. For lower value orders, a delivery fee of Rs.300.00 is payable. You also have the option of picking up your order from our store in Nugegoda. Please contact us in advance to arrange a time.